I purchased a pair of Salomon brand shoes for ₺7000 in July from the Karevi store at Forum Kayseri AVM. After 3-4 months of use, the back heel area of the shoes tore. I sent the shoes for inspection under warranty, but my claim was rejected. If you are going to make shoes with cheap fabric and not cover such damages under warranty, then you should not sell them at such an exorbitant price. If you know how to charge ₺7000 and promote the product as having a warranty and special materials, then you should stand behind your product. Even unbranded, cheaper shoes are replaced in cases like this. Selling low-quality products at high prices under a brand name is nothing but deceiving customers. I have submitted my complaint to the necessary authorities. If you want to avoid facing the same problem and wasting your money, I recommend not choosing this brand.
I purchased a pair of Salomon shoes, expecting durability and quality for the ₺7000 price tag. However, just 3-4 months after purchase, the heel area started tearing apart. Since the shoes were still under warranty, I sent them in for inspection, only to receive a rejection—they refused to cover the...
In March 2024, I purchased a pair of Salomon Ultra 4 shoes from Olimpiyat Spor for ₺6,900. I wore them only two days a week, under normal conditions. However, within the first week, the heel lining started to tear. I sent the shoes in for inspection, but the response I received was, “Not a manufactu...
I purchased a pair of Salomon shoes on October 8, 2023, expecting durability from a premium brand. However, just seven months later, the shoes started falling apart—the front section developed visible tears and stitching failures in multiple areas. I tried contacting Salomon customer service, but th...
I purchased a pair of Salomon Speedcross Peak shoes about six months ago from the Zagna store at Atlantis Mall in Ankara. Within the first month, the right shoe began showing tears on the leather and sole. I immediately reported the issue to the store, and they said the shoes would be sent for inspe...
I purchased the Salomon X Ultra 04 shoes in February 2024 for about ₺5,000, expecting durability and quality. However, within just a year of normal daily use—on asphalt and sidewalks, not even in outdoor or rugged conditions—the shoes have become significantly worn out. For a product marketed as par...
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