My Rowenta vacuum's cable mechanism broke on August 15, 2023. I called the service center and they took my product. They promised to repair it in 2 days, but it ended up taking a frustrating 5 days. When the vacuum came back, I noticed that they had a hard time putting in a new part and suggested that I take it out completely when cleaning. But later that evening, when I tried to put the attachment back, I found a problem with the top cover. I quickly made a video. The next day, the cable wouldn't go back into the machine. I was really angry, so I called the technician and told him about the problem within 12 hours. What did he say? Yeah, it's possible. I was really annoyed, so I told them they needed to come and fix it because we already paid for the service. Surprisingly, the technician said no, which left me feeling helpless. What do I do when the people working in customer service are not professional?
I bought a Viomi V5 Pro robot vacuum on August 1, 2023, but after only a few hours of use, the main wheel started to act up and the vacuum stopped working. On October 1, 2023, I took it to the service center, but they told me they couldn't fix it there and would have to send it back to the factory. ...
My Rowenta hairdryer stopped working, so I brought it to the service center on April 18, 2023. At first, they told me that the part I needed was not available and would take a while to get. When I checked again later, I was told that the part still hadn't arrived. Today, when I asked again, they tol...
Our vacuum cleaner, which we bought on July 22, 2023 and is still under warranty, broke after only a month of use. The attachment's movable mechanism stopped rotating, and the front light stopped working. After that, I contacted the service, who told me to bring it back in 20 days. After 20 days, I ...
I purchased a corded Dyson vacuum, but recently, the cable stopped retracting fully, leaving it stuck midway. I contacted Dyson support, and after a video call verification, they instructed me to send the vacuum in for service. Three days later, I received a call saying no issues were found, and my...
on April 4th, 2023, I had to send my Dyson vacuum cleaner to the tech guys because it wasn't sucking as well as it used to. Turns out, some parts were worn out. At first, they were positive, and asked which parts need fixing?" So, gave them the deets, and they gave me the price. I was cool with it, ...
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