Unpaid Bets at Rexusbet
On November 22, 2023, I deposited ₺1500 into Rexusbet and claimed a 20% bonus. When my balance reached ₺14,000, I decided to make a withdrawal. Initially, I was told about system updates and advised to request after midnight. Later, they shifted the goalpost, insisting on a withdrawal request after 4:00 AM. When I logged in at 5:00 AM, I discovered my account was restricted.
They claimed to be scrutinizing winnings over ₺10,000 as the reason for the restriction. Subsequently, the customer representative, Ms. M**, wiped out ₺8,000 from my balance, citing that I could only earn 20 times the bonus amount. Later, she informed me that I could proceed with the withdrawal, but my request was denied after 2 hours, citing an account examination by the risk unit. Brace yourselves for more delays, as they mentioned my account would be under review for a minimum of 48 hours. The unfolding comedy continues.
