I have been depositing thousands of liras into Cratos Royal Bet for a long time, occasionally winning small amounts. Last night, I deposited 2000₺—without using any bonuses or promotions—and turned it into 90,000₺. Excited, I immediately requested a withdrawal.
First, I was informed of a 50,000₺ withdrawal limit, which I accepted. However, when I checked back, my account balance was reduced to 60,000₺, my withdrawal request was not approved, and 40,000₺ had disappeared. When I contacted customer support, I received an absurd response: "You can only withdraw up to 30 times your deposit amount." But I didn’t even use a bonus, so why am I restricted? It was my own deposit!
Trying to salvage what I could, I requested another 50,000₺ withdrawal, but it kept getting rejected. Upon further inquiry, I was then told the maximum withdrawal per request is now 20,000₺—another hidden rule they conveniently failed to mention earlier.
This site is deceiving players with ever-changing withdrawal limits and refusing to pay fair winnings. I demand a full payout of my rightful earnings immediately. Otherwise, I will take further action to expose this unfair practice.