1
Özgür is completely dissatisfied with the result

Significant Price Increase for Renault Clio Purchase

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Özgür
April 08, 2023 11:36 am
26

On March 7, 2023, I applied to Istanbul Renault Authorized Dealer Bika Esenyurt to purchase a "Clio Touch 1.0 Tce X-Tronic 90 hp." The price of the package with all of its options at the time was "640000," but I was asked for "685000." When I asked why you wanted "45000" more, the answer was that we sell it like this, but the price was fixed and it was stated that you would not be affected by the increase. Because this is where the industry has arrived, I accepted, albeit reluctantly, and sent a deposit of "20,000" on the same date. Because the dealer said your vehicle would arrive in 1-2 weeks, I quickly sold my current vehicle. On the same day, a message from the dealer arrived congratulating you on your new vehicle. When I was contacted on 07.04.2023, exactly one month later, I was informed that the vehicle had arrived and that I would have to pay an additional 40,000. When I asked why, they said it was because vehicle prices had risen. While the current price of the vehicle in question is "677000" with all options, I agreed to "685000" one month ago. In other words, paying "8000" more than the current price isn't enough; they want "4000" more from me. If they hadn't forced me to sell my car quickly, I could now sell it for "60000" more. As a result, there is a great deal of pain. I'm without a car because I can't find another "40000" and I sold my current car while barely managing to balance "685000" with the borrowed money I found around. In this regard, I would like to request assistance from you, the esteemed RENAULT family. Kind Regards.

April 10, 2023 9:09 am (1 day after complaint)
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