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Renault Megane 1.0 Tce Gearbox Problem

October 10, 2023 9:54 PM180

I drive a Renault Megane 2021 model with a 1.0 TCE engine and manual transmission that has only 25,000 kilometers on it. Despite four clutch set replacements and one transmission change, I've had a persistent problem with the clutch transition and a troublesome, tractor-like operation. Renault's response has consistently been disappointing, as they appear to believe that simply repairing the faulty parts will suffice. This situation has rendered me unable to effectively use or sell my car, and it appears that Renault is not taking responsibility for their product. I'm perplexed as to how a car with only 25,000 kilometers on the clock could necessitate four clutch set replacements. Isn't this considered a faulty product? Is it necessary to wait for a catastrophic failure before initiating a recall? I'm determined to assert all of my legal rights in this matter, as it appears that Renault is not standing behind their product. This experience should serve as a warning to anyone thinking about purchasing a Renault.

October 11, 2023 8:25 AM (10 hours after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to ensure that the process you are experiencing is turned into satisfaction as soon as possible. The opinions and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

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