2

2022 Renault Captur Icon Annoying Door Squeak Issue

Ufuk
August 10, 2023 12:02 AM56

I received the keys to my 2022 model Renault Captur Icon in March of 2023. On the other hand, I've had to deal with a very unpleasant problem with the door squeak since May of 2023. Despite the use of lubricant, the problem has not been rectified. It's disheartening to go through anything like this in a car we've spent a lot of money on. Please respond as quickly as possible with a solution to this problem. The fact that a car we paid a lot of money for has such a problem is both a waste of money and a source of great grief. The car's warranty period has not yet expired, and it is abundantly evident that the cause of this problem is a fault in the manufacturing process.

August 10, 2023 11:18 AM (11 hours after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

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