Ray Insurance: Poor Customer Service and Limited Roadside Assistance

November 18, 2023 11:50 AM17

I deeply regret that I went ahead and bought auto insurance from Ray Sigorta after making the unfortunate choice to do so. After waiting on hold for hours to report a claim, the person who finally answered the call was extremely impolite and then hung up on me before I could finish my sentence. Their roadside assistance services were just as ineffective, as they offered an extremely restricted number of options for towing and replacement vehicles. My interactions with Ray Sigorta have, on the whole, been less than satisfying.

November 19, 2023 7:04 PM (1 day after complaint)

Dear Customer, The necessary notifications have been made to the relevant department regarding your complaint. You will be contacted as soon as possible regarding a solution. Sincerely, Ray Sigorta A.Ş. Customer Satisfaction Center

Comments

Similar Complaints

Allianz Sigorta Unemployment Insurance Failed Me When I Needed It Most

August 21, 2024 4:15 PM49

I am very disappointed with the unemployment insurance I purchased from Allianz Sigorta. When I found myself facing invo...