I purchased an extended comprehensive insurance policy with Ray Sigorta. On June 20, while the vehicle was in motion, it suddenly caught fire in the engine compartment. Over a two-month period, I provided all the information and documents they requested. I'm well aware of their significant efforts to avoid paying my insurance claim.
Finally, the rejection letter arrived. In reality, it's meaningless - an empty rejection decision. My policy includes fire coverage. There are no legal issues with my car. All accessories are registered on the vehicle license and policy. Due to the fire starting while the vehicle was in motion, my family and I barely managed to escape with our lives.
Throughout the two-month process, they created every possible obstacle, and in the end, they simply said they wouldn't pay. Their actions are contrary to the principle of good faith. It's not worth choosing them just because they're a few hundred ₺ cheaper. I will share this experience on every platform I can find and afford.
I was involved in an accident on 19.02.2025 with my vehicle, license plate 07 MSE **, which is insured with Ray Sigorta. Although I was not at fault, a damage file was opened on 20.02.2025. On 26.02.2025, the expert ordered the parts. The parts were purchased on March 6 and delivered to the service ...
Anadolu Sigorta has not taken care of my vehicle for 2 months. I previously filed a complaint, but they claimed to have responded via SMS and dismissed it. Neither I nor the insurance agency can reach the company or get a response. The only excuse they give is that the photos are insufficient, even ...
I’ve been renewing my home insurance with Anadolu Sigorta for 8 years, paying my premiums diligently. However, after a fire caused by an electrical fault in December burned one room and left heavy soot damage throughout the house, I’m appalled by their handling of my claim. The adjuster they sent di...
On July 3, 2023, in the district of Fethiye, I was involved in a one-sided accident with my vehicle, registered with license plate 34 PB 43**. I immediately contacted Ray Insurance for assistance in addressing the damages to my car. They pointed me in the direction of a contracted service center in ...
In the traffic accident I was involved in on 17.05.2025, it was determined that the other party was 100% at fault. As a result, my vehicle was declared a total loss, and all required documents were fully submitted to Ray Insurance and our contracted partner Autogong. Although I was informed both ver...
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