Rainbow Six Siege Purchased on Steam Shows "Ownership Cannot Be Verified" on Ubisoft

March 22, 2024 4:40 PM10

I purchased Rainbow Six Siege through Steam, and as expected, the game launches via Ubisoft Connect. I registered with Ubisoft using the same email address as my Steam account. However, when I click the "Launch Game" button, the game fails to start and displays the message: "Ownership of this product cannot be verified."

Previously, I had no issues playing the game. Despite purchasing it through my Steam library, Ubisoft now claims the game is not associated with my account. This is incredibly frustrating, as I have paid for the game and can no longer access it. I request Ubisoft to resolve this issue immediately and restore access to the game linked to my account. This situation needs urgent attention.

Comments

Similar Complaints

Lost Access to Paid Stumble Guys Account on New Device via Steam

June 23, 2025 4:27 PM62

Hello, I’d like to file a complaint and request that my issue be forwarded to the Stumble Guys support team for resoluti...