Quantfury closed my long position without notice, and I lost my investment; how can I recover my funds?

Unexpected position closures can happen for many reasons, such as when an asset is taken off the market or a deal ends.

For example, to protect users, Quantfury may close positions related to an asset like MATIC if it is taken off of big exchanges. Reading Quantfury's terms and conditions is important if you want to know when positions can be stopped without warning.

Talk to Quantfury's support team directly about your problem and try to get your money back.

In the Quantfury app, you can find the "Help Center" in the side menu. On the web version, you can find them in the main menu.

You can email them at [email protected] if you can't get to the app or web platform.

You can also email [email protected] with questions about safety.

When you get in touch, be sure to give them particular information about your account and the position that was closed.

This will help the support team look into the problem more deeply. If not, remember, you're not alone in your experiences.

Explore Xolvie to read about the challenges others have faced and share your story.