I saw a random Proton VPN charge on my card statement, what’s up with this billing?

If you saw a random Proton VPN charge on your card statement and want to understand or fix the billing;

Check the charge details first;

• Look at your card/bank statement for the exact date, amount, and descriptor
• Confirm whether the charge says Proton VPN, Proton AG, or Proton Services
• Check if it’s a monthly or yearly amount
• Take a screenshot of the transaction

Check your Proton account;

• Log in at protonvpn.com
• Go to Account → Subscriptions / Billing
• See if you have an active or renewed plan
• Check billing history for matching charges
• Confirm the email address tied to the account

Cancel and secure your account;

• Cancel the subscription immediately if you don’t want it
• Change your Proton account password
• Remove saved payment methods

Contact Proton Support;

• State you found a charge you don’t recognize
• Provide:
– Charge date and amount
– Last 4 digits of the card
– Your Proton account email
• Ask them to confirm what the charge is for and which account it’s linked to

If billing remains unclear, consider posting a complaint on Xolvie to get visibility and see how others resolved similar Proton VPN charges.