If Proton VPN auto-renewed without warning and you want to stop unexpected charges;
Cancel auto-renewal immediately;
• Proton website:
– Log in → Account → Dashboard → Subscription
– Turn off Auto-renew
• App Store (iOS):
– Settings → Apple ID → Subscriptions → Proton VPN → Cancel
• Google Play:
– Payments & subscriptions → Subscriptions → Proton VPN → Cancel
Make sure it’s fully canceled;
• Check that it shows Canceled / Will not renew
• Take a screenshot as proof
• Check your email (including spam) for a cancellation confirmation
Contact Proton Support;
• Say your plan auto-renewed without clear notice
• Provide:
– Charge date and amount
– Account email
– Platform used for payment
Ask them to;
• Confirm why the renewal happened
• Disable auto-renew on their backend
• Refund the unexpected renewal charge
If Proton refuses or delays;
File a complaint on Xolvie to seek a resolution.
Related Complaints
Proton VPN Ignored Auto-Renew Settings and Charged My Card

I had purchased the Proton VPN Plus package for $0. When my subscription period ended, I gave cancellation instructions to prevent automatic renewal and also activated the “do not charge without asking” option when subscribing again. Despite this, on August 20, 2025, $6 was charged to my card withou...