I recently purchased an air conditioner from the brand Profilo, but it has been faulty since day one, and I haven’t been able to use it at all. When I contacted them, they said they wanted to repair the product and return it to me. However, I bought a brand-new item, not a second-hand one. I’m requesting a replacement, not a repair. Despite this, they insist on fixing it and giving it back. I deeply regret choosing the Profilo brand. Receiving a repaired product instead of the brand-new one I paid for is both financially and emotionally upsetting. I am very disappointed with Profilo and demand that my product be replaced—I do not accept a repair.
Problematic product. Profilo? Never again will I choose this brand. I regret it and do not recommend it. Since the day I bought it brand new, I have not received any service from the product. The service came three times, and the result? My product is problematic. They are going to repair and return the brand new product I bought. I didn't buy second-hand, I bought it new after all. If you don't want to experience problems in every way, I absolutely do not recommend it. I am very, very regretful.
I regret ever buying a Profilo refrigerator. Since last year, it's been giving us trouble all the time. Technicians have come and gone many times to try to fix the device, but nothing seems to work. What did they say? Blame us because we asked for a new fridge because the one they sold us was broken...
On November 29, 2024, I purchased a washing machine (Model: CGA254Z1TR) and a dryer (Model: KM10610CTR) from Profilo. However, I have encountered serious issues with these products. Problems such as the delivery of incorrect items instead of the ordered ones and delays in delivery have occurred. Whe...
On July 20, 2023, I purchased the BD3055IFVN model refrigerator from Profilo's online store. However, the dimensions of the refrigerator received do not match those specified on the website. It is more than 5 cm shallower, as well as narrower and taller. Despite numerous attempts to contact customer...
Profilo hasn't told us what's going on for over two and a half months, hasn't sent us the product we bought, and has caused us a lot of stress. Their customer service says the product isn't sold at local stores, but the washing machine we've been waiting for is in stock just a kilometer away. This s...
I purchased a Beko air conditioner, and within just 1.5 years, I have had to call service more than 10 times. Despite multiple visits, no one has been able to fix the issue. I bought this unit for heating, yet it only blows cold air! Even the service technicians acknowledge the problem, but Beko ref...
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