Your company has caused us significant distress during the past month. How can I trust the installation of a machine that your service couldn't handle? How can I be certain that the machine is properly manufactured and won't malfunction again? Instead of using polite language, your customer representatives should focus on resolving this issue promptly. The place where I purchased the machine is even demanding additional payment, claiming that prices have risen. Is such a claim even reasonable? I urge you to empathize with our situation and rectify these unreasonable problems as soon as possible. If not, I will be forced to file a complaint with the Consumer Rights Authority.
I've been trying to explain the problems with your defective product for years, but you haven't resolved them. To make matters worse, you initially requested a receipt to prove the cost of the ripped items before refusing to refund the amount. You claimed you couldn't process the refund after I prov...
I am writing to express my deep dissatisfaction with the recent series of events related to my television, which led to a dispute with your company and the involvement of a dispute resolution panel. As a result of the panel's decision, my faulty television was replaced. However, the replacement tele...
I’ve had no response, help, or follow-up regarding my appliance issue. I bought this machine out of necessity while living in a container in a disaster-affected area—not out of luxury. I have a disabled mother and two children; we’re a family of five struggling as it is. How can you, as a brand, lea...
I'm very dissatisfied with the service I've received. I had a very bad experience with a repair service for my fridge. Not only did they fail to fix it, but they also tried to convince me to pay for a replacement instead. This situation seems quite unjust, particularly considering their refusal to r...
The rubber seal on my Bosch washing machine's door cracked, and when I called for service, they dropped the bomb: "User error!" Can you believe it? Can you believe they had the nerve to ask for $1,500 for a part that only costs 250 TL elsewhere? They say it's a user mistake, but seriously, that's ju...
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