Today I discovered that the Prezi application has withdrawn $115 (approx. 4,500₺) from my İş Bankası credit card without my knowledge or approval. I received no password confirmation or notification prior to this unauthorized charge.
I demand an immediate refund of the full amount to my credit card. If this issue is not resolved promptly, I will be forced to take legal action to protect my rights as a consumer.
Customers should not be charged without their consent, and I expect Prezi to correct this mistake without delay.
Prezi.com unauthorizedly charged $100 from my card without my knowledge or consent. I never approved this payment, and I have no active subscription with them. I don’t understand how Prezi even accessed my card information or why they charged me without any notification or approval. There was no pr...
I signed up for a 15-day free student membership on Prezi.com so that my daughter could complete her homework. However, before the 15 days had even expired, a charge was withdrawn from my credit card without any prior notice or approval. I never received a notification that payment would be taken, a...
I initially signed up for a Prezi trial, and they charged me ₺35, which was later refunded. However, without any warning or my approval, they suddenly withdrew ₺2,000 from my account! I never authorized this charge, and this is completely unacceptable. No company should be able to take money withou...
I signed up for the Prezi free trial, and almost immediately, ₺1913 was deducted from my student bank card without my authorization. I had no intention of making a purchase—I was simply trying to explore the free version before committing to anything. As a student, this charge has completely draine...
I canceled my Prezi subscription during the one-week free trial period, yet one week later $57.6 was withdrawn from my account. This clearly shows that my cancellation request was not processed properly. I never agreed to continue with a paid plan, and I specifically canceled on time to avoid being ...
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