On October 27, 2025, after starting the free trial for Prezi’s presentation service, a charge of $58 was taken from my card. I don’t think there was sufficient information provided about any charges that would occur after the free trial ended. I have the payment receipt, and the transaction was made through my account at h*************@gmail.com.
I tried to contact Prezi customer service to resolve the issue, but since the company is based abroad, I wasn’t able to reach anyone. I request a refund of the amount charged and the cancellation of my subscription.
I kindly ask for an urgent response regarding this matter.
I signed up for Prezi’s free trial, providing my credit card details as required. However, I made sure to cancel my subscription before the billing date, expecting that no charge would be made. Despite my cancellation, Prezi still charged me $57.60 without my authorization. This is completely unfai...
I signed up for a Prezi free trial and entered my card details as required. The website stated that I would receive an email notification a few days before any payment was taken. However, I just got charged $43 without any prior warning! How can Prezi take money from my account without my consent? I...
I signed up for Prezi’s 7-day free trial through the "Start Your Free Trial" button on their website. Since it was advertised as free, I expected that at the end of the trial, I would be asked for confirmation before any charges were made. However, without any prior notification or approval, Prezi ...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
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