I am filing a complaint about the presentation platform Prezi. Even though I canceled my subscription, the site still withdrew nearly 8.000₺ from my account. When I looked online, I saw that many other users have experienced the same issue, which shows this is a recurring problem. In the past, I used Prezi without facing such difficulties, but this time the experience has been extremely frustrating. I sent multiple emails and messages to customer support, but the responses were either unhelpful or appeared to be automated, like they were generated by artificial intelligence, rather than a real person. I even had problems canceling my subscription on the site, as it kept logging me out during the process. I urgently request a full refund of the 8.000₺ wrongly taken from my account and a permanent cancellation of my subscription. I also expect Prezi to provide real customer support and stop misleading users with hidden charges. I need this issue resolved immediately, as it has caused me severe financial and emotional stress.
I signed up for the Prezi 7-day free trial to test the service. Before the trial period expired, I canceled my subscription to avoid being charged. However, I was shocked to see that 982.98₺ was still withdrawn from my credit card. This is completely unacceptable, as I followed the rules and cancel...
I signed up for the 7-day free trial on Prezi and tried to cancel my subscription before being charged. However, every time I attempted to cancel, the site only showed a white screen. I assumed the cancelation had gone through, but today I discovered that ₺2000 was withdrawn from my account. I even...
I'm frustrated and disappointed because Prezi charged ₺ to my credit card even though I clearly canceled my subscription during the free trial period! I signed up for Prezi's trial offer, and I cancelled my subscription well before the trial ended. Yet, unbelievably, they still deducted money from m...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
I signed up for Prezi only to use the free trial period and test its presentation tools. However, once the trial expired, my account was automatically converted into a paid subscription, and money was withdrawn from my account without my knowledge or consent. I canceled the subscription immediately...
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