Preply Deleted My Tutor Profile Without Warning After Accidental Link Sharing

Haydar
Haydar
Preply
December 14, 2025 3:29 AM85

I have been working as a tutor on the Preply platform for three years and was very happy with both the system and the students I reached there. However, about two weeks ago, my tutor profile was suddenly deleted without any prior warning or notification, which has been extremely disappointing and confusing for me. After noticing that my profile had disappeared, I immediately contacted support and submitted an appeal. The only explanation I was given was that my account was deleted due to sharing a link by mistake. I did not receive any warning before this decision, no temporary suspension, and no chance to correct the mistake. Instead, my entire profile, which I had built and strengthened over three years, was removed at once. Since then, I have contacted Preply support many times, explaining that the link sharing was accidental and asking for my account to be reviewed again, but my efforts have been useless, and my profile has not been restored. I believe that permanently deleting a long-standing and successful profile without any prior notice or opportunity to fix an unintentional mistake is unfair and disproportionate. I kindly request that my tutor profile on Preply be fully restored so that I can continue working with my students and benefiting from the platform as I have for the past three years. I also ask for a clear explanation as to why no warning or notice was sent before such a serious action was taken.haydar.davu***@gmail.com

Comments

Similar Complaints

1

Preply Blocked My Account Without Warning Even Though I Followed All the Rules

Ziyad
Ziyad
Preply
May 11, 2025 4:06 PM109

I’m writing to report a serious issue with my Preply account. I suddenly lost access to my account without receiving any...

1 Comment

Preply Referral Discount Not Applied After Friend Joined

Melis
Melis
Preply
July 13, 2025 7:07 PM41

I shared my referral link with a friend, and after they booked a lesson on Preply, I was expecting the promised discount...