On February 26, 2025, at 3:20 PM, I purchased a $9.99 package through the Postegro application using my debit card. Although the payment was successfully processed, the package that I purchased does not appear as active in the app, and I am unable to use the service I paid for.
Additionally, I could not find any contact number or support channel within the app or elsewhere to reach Postegro and report the issue. As a result, I have no way to communicate the problem directly to the company.
Because the payment has been taken but the service was not provided, I am experiencing inconvenience. I request that either the $9.99 package be fully activated on my account or that the amount be refunded to my debit card.
On October 10, 2025, I purchased a Premium membership for the Postegro app (version 1.38) through the App Store on my iPhone, paying ₺249.99. Although the purchase was successful, the Premium features never activated within the app. I can clearly see the completed payment listed under my subscriptio...
On October 15, 2025, I purchased a $10 monthly subscription through the Postegro iOS app using my credit card in Istanbul. The payment was processed successfully, but I never received the service — the app didn’t activate any of the features I paid for. I tried to find a way to reach Postegro’s sup...
On October 17, 2025, I bought a ₺429 paid package from the Postegro iOS app to unlock the ability to view private Instagram profiles. After payment, when I logged in, the app displayed a message saying: “We can’t display the user right now. You will have access within three days.” It’s now been wel...
Today, I purchased a $10 one-month hidden profile viewing package from the Postegro app using my credit card. After submitting the username of the account I wanted to view, the system showed a message saying: “We can’t display this profile right now. We’ll try again within three days.” Even though ...
On October 22, 2025, I purchased a 1-month hidden profile viewing package on Postegro, paying ₺600 with my credit card. I have a screenshot of the purchase confirmation as proof of payment. However, even though my package appears active, I still cannot view any hidden accounts as promised. I tried ...
Comments