1
Sıla is completely dissatisfied with the result

I Face Postegro App Not Working After Paying ₺429 for Hidden Profile Access

profile
October 20, 2025 1:16 pm
109

On October 17, 2025, I bought a ₺429 paid package from the Postegro iOS app to unlock the ability to view private Instagram profiles. After payment, when I logged in, the app displayed a message saying: “We can’t display the user right now. You will have access within three days.”

It’s now been well over three days, and I’m still seeing the same message every time I try to use the app. The service I paid for never became available. What’s worse is that there’s no option to cancel or request a refund, and no contact information for customer support on either the app or the official website.

I’m asking Postegro to either activate the service I paid for or issue a full refund of ₺429 immediately. It’s unacceptable for an app to charge users, fail to deliver the promised features, and offer no way to reach support.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Report a Similar Issue