I have been unable to access my PKXD account on my iOS device for a long time. The account username is s****15#714, which I have been using as a guest account since 2022. Whenever I try to log in, I receive a message saying, “Email required first!” However, when I originally created this account, I did not link it to any email address — it was only set up as a guest profile.
This account contains around 10 in-game purchases I paid for, including my “Summer 2021” t-shirt, space rocket house, Valentina package, and pillow. To recover my account, I went to the PKXD website and clicked on the “I Lost Access” option, but my account was never restored. I also could not reach any other official support channel for help.
I am requesting that PKXD restore my account along with all the purchased items linked to it. I expect this issue to be resolved promptly so that my in-game progress and paid content are not lost.
Since last night, I have been repeatedly trying to reset my password in PKXD using both my iPhone and iPad, but the process does not work as intended. My in-game username is Summer#58907, and my registered email address is a*******@icloud.com**. On the password reset screen, I enter my name and code...
About a week ago, my PK XD account was hacked, and the password was changed without my knowledge. I had been logging in regularly from both my iOS tablet and Android phone. Suddenly, I started receiving a message saying, “Email or password is incorrect” whenever I tried to log in. I attempted to res...
On Saturday, September 6, 2025, at around 02:30 AM, I logged into PKXD from my iPad 10. My in-game email address is c*@gmail.com.** When I accessed my account, I discovered that all of my Pets and in-game progress had disappeared. My account was left with 0 legendary pets, 3 rare pets, 4 uncommon p...
Today, I attempted to log into my PK XD account (Playpkxd.com) using my Android device and the username X*. Despite entering my email and password correctly, I keep getting a “Failed requirement” error that prevents me from accessing my account. This issue appeared out of nowhere and has left me ext...
My PKXD account with the username “Eslemlovesduru” was hacked about 6 months ago. Since then, another person has full control of it. Both my password and Gmail address were changed, which means I cannot recover my account using the usual login or recovery options. I tried to regain access, but I ha...
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