I encountered an unacceptable issue with a product I purchased from the official online store of the Pierre Cardin brand.
The item has two different brand labels on it.
The inner tag says Pierre Cardin, while the outer surface says U.S. Polo. I specifically chose to shop from the official website to avoid problems, as I don’t have the time to deal with return procedures. Why am I experiencing such a problem?
The cream-colored two-piece casual suit I bought from Pierre Cardin started pilling heavily around the neck and inner th...ighs after just one wear. As soon as I noticed the pilling, I took it off the same day and put it away—I didn’t even wash it. As someone who buys all their clothing from this brand
The cardigan I bought from the U.S. Polo Assn. online store faded and became deformed after the first 30°C wash, despite... following the care instructions on the label. I contacted customer service, and they promised to send me the return address for assistance. I waited for two weeks without any resp
In less than a month since I purchased the product for 10k on sale, despite using it only a few times and never washing ...it, there is pilling and wear on the inside, outside, and surface. How can a product from a brand like U.S. Polo wear out this quickly? I sent it for review, but my request was den
I purchased waxed trousers from Mango's online store. Instead, I received a product from US Polo, not Mango-made. How ca...n Mango send a different brand's product? This has occurred before, and when I spoke to the customer representative, I didn't get a clear answer. When I went to the store for a ret
We bought a shirt from Pierre Cardin on 25/07/2024. Since the shirt became deformed, we returned it to the store and req...uested an exchange. They told us they would send it for review and make a decision based on the response. The response from the central office was that the deformation was a user e
