PicMagic won’t let me cancel my account — how can I fix this?

If PicMagic doesn’t allow you to cancel the subscription from your account, the most important thing is to stop charges through another channel and create a formal record of your claim. Here are practical steps:

• Cancel via your payment method: If you subscribed through Apple App Store or Google Play, go to Settings → Subscriptions and turn off auto-renewal to stop future charges.

• Confirm status in PicMagic: Go to https://www.picmagic.co → Billing / Subscription and take screenshots showing that the cancel button is missing.

• Written claim: Email [email protected] with the subject I can’t cancel my subscription from the account. Attach screenshots of the issue and of the latest charge.

If the problem still isn’t resolved, consider filing a complaint on Xolvie to raise awareness and add pressure for a fix.