Photogrid App Enrolls User in VIP Membership Without Approval

Ayşegül
Photogrid
April 10, 2025 2:04 PM16

On Saturday, I opened an app that I had previously used to create videos a few times, after a long break. It appeared that free video creation was available, but I later discovered that on April 8, 2025, they had made me a VIP member and charged me $43 without my consent. I am demanding an immediate refund of this charge and the cancellation of the VIP membership.

There is no option within the app to cancel the subscription. The customer representative responded in English and asked me to send an email. I just sent my email to their Gmail address. I want this issue resolved immediately. This kind of sales tactic is unacceptable.

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