PhonePe Payment of ₹3,000 Not Credited to Parimatch Account

12

I used PhonePe on 07‑09‑2026 to send an amount of 3,000 ₹, which was intended to be credited to my Parimatch account. The transaction shows as successful in PhonePe, and the digital receipt clearly indicates that the payment went through on that date, but my Parimatch account has still not been credited with the 3,000 ₹. Despite this, the balance is missing from my side and I have not received any benefit for the payment. I contacted support channels but so far I have received no response or solution from either side, and the issue remains unresolved. I request that this situation be investigated urgently and that either the 3,000 ₹ be immediately credited to my Parimatch account as intended, or the full amount be refunded back to my original payment source as soon as possible.

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