On March 5, 2026, I made a deposit of ₹400 to my Parimatch account via UPI using PhonePe through the live games section on the Parimatch website. The amount was successfully deducted from my PhonePe account, but it has not been credited to my Parimatch balance.
After contacting Parimatch customer support, I was told that the payment was declined, even though the money has already been deducted from my PhonePe account.
This situation is causing significant inconvenience, as I have neither received the funds in my Parimatch account nor been given a proper resolution.
I request that the ₹400 be credited to my Parimatch account immediately, or that a clear and effective solution be provided so that I do not suffer a financial loss due to this failed transaction.
Please take this action on Parimatch as soon as possible.
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I am submitting this complaint regarding two deposits made to my Parimatch account, which is linked to the mobile number 97319356**, that have not been credited despite being successfully debited from my bank account. On February 3, 2026, at approximately 10:14 p.m., I deposited ₹1,999 to Parimatch ...
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