I purchased a Philips 55oled806/12 TV from the Teknosa store on February 8, 2022, and it stopped working properly within the first year. The service company called me and said they didn't have the parts they needed. They offered to give me a discount on a better model instead. Why do I have to pay for my TV again when I only bought it a year ago? After I complained to the Arbitration Committee, Turkish Philips said they're not the ones who make, produce, or bring in Philips brand TVs. They denied having any responsibility for the brand. So, the Arbitration Committee told me to contact Teknosa because they're the ones responsible. I've been dealing with this problem for about 5 or 6 months. If they don't fix my complaint, I'm ready to sue them.
I bought a new Philips OLED TV that turned out to be broken, and I've been waiting a really long time for a response. We purchased the Philips 55OLED708 TV model on October 8, 2023, at the Ankamall Teknosa store. Right after the setup on October 10th, we let "Ozturk Elektronik Ankara Regional Author...
On November 17, 2022, in Antalya, Kepez district, within Özdilek Shopping Mall, I purchased a Philips 58PUS8507 television for 15,500 TL with a 15-month credit plan from the Teknosa store. Initially, the TV worked beautifully, but after about 3 to 4 months, horizontal and vertical lines appeared on ...
In 2012, I purchased a Philips 42PFL6198/K12 model LED TV from Trabzon Teknosa. Within three months of the purchase, I started experiencing screen freezing, image shifting, and slow startup problems. The service representatives assured me that they could temporarily fix the issue through software up...
I bought a Philips Pus 8807 TV from Teknosa Maltepe Park on May 11, 2023, for my wedding. I had the service guys set it up for me, but I never used it. I just stored it in the box. So, when we finally tried to set it up, we realized that the antenna cable wasn't connected. And guess what? The screen...
On June 22, 2023, I purchased a Philips television and kept it in its box for six months. When I eventually chose to use it, I realized that the screen frame had disconnected from the case. I immediately contacted Philips authorized service, asking for a replacement rather than a repair. Philips app...
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