5
Murat is very satisfied with the result
Resolved

Philip Morris ParliamentaQua Blue Thin Cigarettes Won't Taste The Same, Have Wood Pieces

profile
June 12, 2023 1:29 pm
142

I had been a regular buyer of ParliamentaQua blue thin cigarettes but recently the taste has definitely declined, and it's kind of getting ordinary but I keep discovering tiny pieces of wood inside the cigarettes.I want to believe that as a firm that's competent and years old, you'll take steps to solve this problem and know what to do. Otherwise, I'll start thinking it's now what we think it is...You must act immediately to determine what is causing the off-odor and off-taste as well as the presence of wood particles. I'd be very grateful if you could give this a high priority and let me know what you're doing to fix it.

June 13, 2023 11:46 am (22 hours after complaint)

Hello Mr. Murat, Thank you for sharing your feedback with us. Our Consumer Advisory Line will contact you within 48 hours to review the product and, if you wish, initiate the product review process. Best regards, PHILIP MORRIS Tobacco Products Consumer Advisory Line

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

1
Gökhan is completely dissatisfied with the result

Parliament Cigarettes Contained Large Wood Piece in My Night Blue Pack

profile
September 08, 2025 12:47 pm
140
Parliament Cigarettes Contained Large Wood Piece in My Night Blue Pack
Parliament Cigarettes Contained Large Wood Piece in My Night Blue Pack
Parliament Cigarettes Contained Large Wood Piece in My Night Blue Pack
Parliament Cigarettes Contained Large Wood Piece in My Night Blue Pack
+1
1
Gökhan is completely dissatisfied with the result

Parliament Night Blue Pack Quality Dropped Significantly

profile
January 24, 2025 2:42 pm
129
Report a Similar Issue