I recently ordered a 7 kg bag of Hills Kitten Chicken Cat Food from PetSmart’s Turkish website. Although the price was surprisingly low compared to other sites, I went ahead and made the purchase. Soon after, a woman claiming to be a PetSmart employee called me directly on my personal phone, explain...
I placed an order on Pet Smart, which included 20 cans of Goody cat food (Order No: 358IM3829U). The package arrived yesterday, and while the outer box was intact, when I opened it this morning, I discovered that several cans had burst and spilled onto the others. I had to wash each can individually...
I ordered a birdcage from Pet Smart’s website, which advertised "free shipping." However, when the cage arrived, it didn’t meet the specifications I needed, so I requested a return. Pet Smart provided a return shipping number, and I sent the item back. To my surprise, they deducted the shipping cost...
I placed an order for 10 items from Pet Smart and paid in full, but I only received 1 item. When I contacted the company, they claimed the payment I made was for shipping, not the product itself. This makes no sense, as there was no warning during the purchase process about the items being out of st...