have been waiting for a refund from Pegasus Airlines since Monday and I am getting tired of waiting. I need to purchase a new ticket, but I am holding off until I receive my refund, I was on a tight budget, and it's a must for me to get the refund to plan the next flight. I am requesting that the refund be processed today, and I would appreciate it if you could expedite the process. This lack of communication show how little the company cares about its customers, so as a person I am offended and also disappointed by Pegasus' indifference. I want to ask them is this how they want to do business?
Pegasus Airlines has been delaying my refund for over two months. Despite contacting them daily about the refund for my canceled ticket, I have yet to receive any resolution. They keep saying my request has been "prioritized," but this seems like a tactic to stall and avoid addressing the issue. It...
On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During the cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou...
Pegasus Airlines' return policy is nothing, won't use them again!! I spent my 21,000 hard-earned points for a ticket on April 13th, only to refund it shortly after. To my astonishment, only 800 points were added back to my account when I received my refund. Where are the remaining points I made? I'v...
I am frustrated with Pegasus Airlines. This is the fifth time I’ve purchased tickets, paid for them, and had the tickets canceled without receiving a refund. I called customer service, but they always tell me, "We’ll get back to you," and end the conversation without resolving anything. I booked a ...
Pegasus provides zero quality care and attention to customers and ignores their demands. When we were late for our flight, we paid the difference at the box office. They requested cash, which we provided, but the staff failed to process the transaction correctly. As a result, we couldn't see the tic...
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