I am absolutely fed up with Pegasus Airlines and their shady overbooking practices. They sold more tickets than there were seats on the flight and canceled my booking without proper notice or a real solution. As some sort of compensation, they issued me a “gift ticket” and told me I could use it whenever I wanted within a year. That sounded like a fair gesture—until I actually tried to redeem it.
When I attempted to activate and use the gift ticket, surprise surprise—I was denied again. It’s been nearly a year, and Pegasus still can’t get their system to activate the ticket they promised me. Instead of honoring their word, they continue to push me around with excuses and zero accountability.
The whole experience is a mess. I feel completely deceived and ignored. I urgently need Pegasus to resolve this, activate my gift ticket immediately, and issue a formal apology for this appalling treatment.
On April 9, 2024, I had a confirmed flight with Pegasus Airlines—but due to overbooking (selling more seats than the plane’s capacity), I was denied boarding. As compensation, they gave me a free ticket and said I could use it within one year. That seemed fair at the time, but now it's March 2025, a...
Pegasus Airlines has been delaying my refund for over two months. Despite contacting them daily about the refund for my canceled ticket, I have yet to receive any resolution. They keep saying my request has been "prioritized," but this seems like a tactic to stall and avoid addressing the issue. It...
I had one of the most frustrating travel experiences with Pegasus Airlines due to their broken online check-in system. A few hours before my flight, I attempted to check in online as instructed. Despite entering my PNR number correctly, the system failed to recognize it. I tried multiple times but h...
I recently discovered that I can no longer use a ticket I had put on hold with Pegasus Airlines, as it has now expired. Pegasus is an airline I frequently choose, but I cannot accept that they failed to notify me when the expiration date of my ticket was approaching. People may forget, but companies...
I had one of the most frustrating and humiliating travel experiences of my life thanks to Pegasus Airlines’ manipulative kiosk system at the airport. The self-check-in kiosks are clearly designed to pressure passengers into purchasing extra services. If you try to skip the upsell screen and proceed ...
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