On July 13, 2024, I was left as a standby passenger and not allowed to board my Köln-Istanbul flight with Pegasus due to overbooking. I eventually took the next flight. I was told that I’m entitled to compensation for this inconvenience, and I’ve opened a claim. However, all I’ve received from Pegasus are automated emails every 96 hours stating that my request is under review. Am I responsible for your overbooking? Words can’t describe the frustration I’m experiencing. Despite this, my issue remains unresolved, and my compensation hasn’t been paid. There’s no one to talk to, and I urgently need a solution to this situation.
On April 9, 2024, I had a confirmed flight with Pegasus Airlines—but due to overbooking (selling more seats than the plane’s capacity), I was denied boarding. As compensation, they gave me a free ticket and said I could use it within one year. That seemed fair at the time, but now it's March 2025, a...
On August 11, 2025, at Adana Çukurova Airport, despite arriving more than two hours before my Pegasus Airlines flight with reservation number 138RAV, I was told my flight was overbooked and could not find anyone responsible to assist me. I was instead given a connecting flight that took place nearly...
Dear Sir/Madam, On December 10, 2024, I traveled with Pegasus Airlines on flight PC 986 from Berlin Brandenburg Airport to Istanbul Sabiha Gökçen Airport. Unfortunately, I experienced significant issues with my baggage during this journey, and I have yet to receive a resolution. The Issues I Experie...
My wife and I were scheduled to fly from Sabiha Gökçen to Mecca on March 20, 2024, on Pegasus Airlines. However, Pegasus canceled our flight and rebooked us on a flight the day before, March 19, 2024. This caused us significant inconvenience and expense. We had to pay for an extra night in a hotel,...
On January 29, 2025, my flight from Izmir to Lisbon with Pegasus Airlines was suddenly canceled. They rescheduled the flight for January 30, but by then, my hotel reservations were already booked based on the original flight date, leaving me stranded and financially impacted. I tried to contact Peg...
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