On November 7, 2024, I checked in my luggage at Salt Lake City Airport without any issues for my Amsterdam to Sabiha Gökçen flight with Pegasus Airlines. Unfortunately, my luggage never arrived in Istanbul. After a grueling 22-hour journey, I was exhausted and had to wait another hour and a half at baggage claim, only to be told by Pegasus staff, “Yes, this happens.” This response is unacceptable. All I was asked to do was fill out a basic form, with no clear information on if or when my bag might be returned. It’s deeply frustrating not to know the whereabouts of my luggage or when I’ll get it back. I urge Pegasus to take responsibility and provide an immediate update on my missing baggage.
On September 28, 2024, during my 6:30 AM flight from Sabiha Gökçen to Trabzon with Pegasus Airlines, my luggage was lost. I’m a student, and all my clothes and personal belongings were in that suitcase, leaving me in a very difficult situation. Despite filing a report, it has now been 5 days, and I ...
On June 29, 2024, I flew with Pegasus Airlines from Medina to Istanbul Sabiha Gokcen Airport. Upon arrival, I discovered that many passengers, including myself, were missing their luggage. We were told this was due to weight restrictions on the aircraft. The airline promised to contact us within two...
On Tuesday, December 10, 2024, I experienced a great deal of disappointment due to the issues with my flight on Pegasus Airlines, flight code PC2571, from Malatya to Istanbul and Istanbul to Denizli. My flight, originally scheduled for 09:00 AM, was delayed due to weather conditions, and we were kep...
Pegasus Airlines lost my luggage on flight number PC 4047 dated 12/06/2024 at 06:50 from Istanbul Sabiha Gökçen to Antalya. At Antalya Airport ground ...
On August 4, 2024, we took the 11:15 Pegasus flight from Sabiha Gökçen to Stuttgart and checked in two bags. Upon arrival in Stuttgart, we only received one bag—the other one is missing. We filed a report about the lost luggage, but when we called customer service, they told us that nothing could be...
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