I purchased my tickets as part of Pegasus Airlines' "1 Ticket from You, 1 Ticket from Us" campaign and received the promotional code as promised. However, despite following all the campaign rules and selecting eligible flights, the code does not work. My spouse is experiencing the same issue with their code. We contacted customer service, and they advised us to send an email, but we have yet to receive a response or solution. This is very frustrating, and I expect Pegasus to resolve this issue immediately and honor the promotion as advertised. Please fix this and provide working codes for both of us.
I am frustrated with Pegasus Airlines. I earned a free ticket code through one of their promotional campaigns, but every time I try to use it, I get an error message saying, "The campaign validity period has expired." This is incredibly disappointing because I am still within the campaign period, an...
I am deeply frustrated with Pegasus Airlines regarding their "Buy One, Get One Free" ticket promotion. I successfully used two out of the three codes—one for myself and one for my spouse. However, when I tried to use the third code for my child, who is under 12, I encountered an issue. I called cust...
As a Pegasus premium member, I recently bought a ticket through a campaign and chose to move my return flight. But when I tried to rebook, I got an error message saying that there were no open seats on any routes. When I looked for regular tickets, seats were available for the same days, which I fou...
I made a deal with Denizbank to buy flight tickets from Pegasus. The agreement was split into three payments. So, I tried this promotional campaign for the first time and ran into a big problem. They didn't give us the benefits or discounts they promised in the campaign. I asked for help from both P...
Hello, I purchased a ticket from Pegasus, but when I entered the PNR code on the website, I received a "PNR not found" error. Frustrated, I called the customer service line, only to waste 3 minutes listening to irrelevant baggage information that I already knew. Despite waiting, I couldn’t get throu...
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