On September 5, I flew with Pegasus Airlines on the 10:25 PM flight from Sabiha Gökçen to Sharjah. Two of my suitcases went missing. I reported the loss at the airport, but when I try to submit a lost item claim through Pegasus, it says the claim was not accepted. I've reached out via their WhatsApp line, but there's no communication. I'm utterly confused about what to do next. How can two out of five of my bags go missing? I can't find anyone to address this issue. This lack of customer support is unacceptable. I need Pegasus Airlines to take responsibility and help me locate my missing luggage immediately! Please provide proper assistance and resolve this matter promptly.
On September 28, 2024, during my 6:30 AM flight from Sabiha Gökçen to Trabzon with Pegasus Airlines, my luggage was lost. I’m a student, and all my clothes and personal belongings were in that suitcase, leaving me in a very difficult situation. Despite filing a report, it has now been 5 days, and I ...
Pegasus Airlines lost my two large suitcases during my flight from Istanbul to Cidde on 06.08.2024 at 21:10, and the whole ordeal has been an absolute nightmare. Creating a report proved to be quite challenging as a result of their website experiencing technical issues and their lack of responsivene...
I'm writing to complain about issues I experienced with my Pegasus Airlines flight from Istanbul Sabiha Gokcen Airport to Cologne on June 29. I checked in two pieces of luggage - one blue and one black - both within the weight limit. Upon landing in Cologne, my black suitcase was missing. I immediat...
On 24/08/2025, I flew from Antalya to Adana with Pegasus Airlines. I handed over my luggage in good condition at Antalya, but when I arrived in Adana, I received it damaged, open, and missing some of my belongings. I immediately filed a lost property report, and after rechecking, my missing items we...
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