Pegasus Airlines lost my two large suitcases during my flight from Istanbul to Cidde on 06.08.2024 at 21:10, and the whole ordeal has been an absolute nightmare. Creating a report proved to be quite challenging as a result of their website experiencing technical issues and their lack of responsiveness to emails. It's been 11 days and I'm still waiting to hear anything about my lost luggage. Being in another country without my personal belongings, medications, and valuable possessions has been incredibly stressful and has put a strain on my finances. I find it quite surprising that even after such a long period, Pegasus still hasn't been able to find my belongings. I am filled with immense remorse over my decision to travel with Pegasus Airlines.
On September 28, 2024, during my 6:30 AM flight from Sabiha Gökçen to Trabzon with Pegasus Airlines, my luggage was lost. I’m a student, and all my clothes and personal belongings were in that suitcase, leaving me in a very difficult situation. Despite filing a report, it has now been 5 days, and I ...
I flew with Pegasus Airlines from Istanbul Sabiha Gökçen to Venice Marco Polo Airport on September 17, 2023. Pegasus Airlines not only charged me an extra 4,000 TL for my luggage, but they also managed to lose my suitcase during the flight. I found myself waiting in line for lost luggage for several...
On June 29, 2024, I flew with Pegasus Airlines from Medina to Istanbul Sabiha Gokcen Airport. Upon arrival, I discovered that many passengers, including myself, were missing their luggage. We were told this was due to weight restrictions on the aircraft. The airline promised to contact us within two...
On August 9, 2024, I flew with Pegasus Airlines on flight PC1872 from Ercan, Northern Cyprus, to Antalya Airport. Upon arrival, I discovered that my luggage was missing. I went to the Lost and Found department at Antalya Airport, and they helped me file a "Çelebi" report for my lost bag. The report ...
On June 17, 2024, during my return flight with Pegasus at 16:50, my suitcase was damaged. I reported the issue immediately to the authorities at the airport before leaving. I was asked whether I wanted a replacement or compensation, and I chose compensation. A form was filled out, and photos of the ...
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