Pegasus Airlines Gave Me a Disappointing Response for Broken Suitcase

Hello there I arrived in Istanbul with Pegasus Kayseri - Istanbul SAW 01.12.2023 5.50 flight My suitcase broke during unloading. So I went to ask for a suitcase, just like the Turkish Airlines service. It turns out that Pegasus loves to victimize. First fill out a petition and then we will get back to you by e-mail. Where to go with a broken suitcase. They have no sense of service (in this country you need to be either a minister or a Jew to solve some things...) airplane baggage information (RG48VD-ASR/01 dec 23-CIS67-2/17 -0624PC833724-PC2743-01DEC23) Istanbul SAW 067