I purchased two tickets from Istanbul to Podgorica with Pegasus Airlines for July 2, paying a total of approximately ₺9800 on June 23. However, today I noticed that the same tickets for two people are now priced at ₺5800. When I requested a refund for the price difference, I received no positive response from the company. I registered two complaints but only received standard template responses.
On January 6, 2025, we purchased round-trip tickets from Pegasus Airlines f...or two people, with flights from Ankara to Almaty on June 20, 2025, and fro
Hello. I purchased a ticket for my planned flight from Pegasus Airlines in May. I had flights scheduled for June 6 from ...Tbilisi to Ankara and June 13 from Istanbul to Tbilisi. Despite requesting my Istanbul departure flight to be redirected to Ankara, the Customer Representative ignored my request a
On 11 May, I bought a flight ticket from Pegasus Airlines to travel from Izmir to Istanbul on 27 May. While the 13:10 fl...ight on that day was priced at ₺999, I chose to pay ₺152.69 more for the 11:10 flight because I had early meetings and interviews. However, on the day of the flight, the plane was
I purchased two tickets from Pegasus Airlines. The first ticket was successfully issued, and the payment was processed. ...However, the second ticket was not issued, yet the payment was deducted from my account. In other words, I was charged twice for the same ticket. I canceled the first ticket, and i
Pegasus Airlines Customer Service is ignoring my requests for returning excess payment made in error. I have requested a... refund of 2x171= 342 ₺ (PNR Number 2GECBN Istanbul-Barcelona on April 23, 2024). The details are attached. I overpaid for baggage (duplicate payment) and requested a refund. The c
