When I try to use the Pegasus points I've accumulated, the options that are available are at odd times on peculiar days. I've accumulated Pegasus points. Worse yet, I've been told that I can't redeem these points, and they're going to be null and void on the first of the year, which means I'll lose out on two free flights. Please come to my aid as soon as possible.
Pegasus says you can buy a ticket on any date you want with plenty of points, but when I check to see if there is a flight on the same day and confirm that the flight is available, I go back during the day and want to buy a ticket, it says it cannot be purchased with points! When I call customer ser...
I am frustrated with Pegasus Airlines. I earned a free ticket code through one of their promotional campaigns, but every time I try to use it, I get an error message saying, "The campaign validity period has expired." This is incredibly disappointing because I am still within the campaign period, an...
I am absolutely fed up with Pegasus Airlines and their shady overbooking practices. They sold more tickets than there were seats on the flight and canceled my booking without proper notice or a real solution. As some sort of compensation, they issued me a “gift ticket” and told me I could use it whe...
Pegasus Airlines' return policy is nothing, won't use them again!! I spent my 21,000 hard-earned points for a ticket on April 13th, only to refund it shortly after. To my astonishment, only 800 points were added back to my account when I received my refund. Where are the remaining points I made? I'v...
I am a Pegasus BolBol member, but the points from the tickets I purchased haven’t been added to my account. It’s really puzzling why we are encouraged to sign up and make transactions if the points aren’t going to be credited. Despite having flown for over 3000 minutes, I still haven’t received the ...
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