Pegasus says you can buy a ticket on any date you want with plenty of points, but when I check to see if there is a flight on the same day and confirm that the flight is available, I go back during the day and want to buy a ticket, it says it cannot be purchased with points! When I call customer services, I am told that there is flight availability, but they are also told that access is not allowed. A system based entirely on people not being able to use points! If I can use the points according to the dates Pegasus wants, what is the point of the points it gives? They are deceiving people and not allowing them to use their points!
It's not clear to me why Pegasus Airlines made changes so quickly that seemed to be meant to get people to buy more expensive tickets. People are encouraged to use an app to earn points that can be redeemed for flights as part of the promotion. But while the tickets are being bought, a problem comes...
I purchased a flight ticket from Pegasus's website today for a flight tomorrow evening. My plans changed within half an hour. I called customer service, and they told me that they couldn't refund the ticket as refunds are only available 72 hours before the flight. I never received a full refund. The...
When I try to use the Pegasus points I've accumulated, the options that are available are at odd times on peculiar days. I've accumulated Pegasus points. Worse yet, I've been told that I can't redeem these points, and they're going to be null and void on the first of the year, which means I'll lose ...
I attempted to purchase a ticket with Pegasus Airlines, expecting to use a 20% birthday discount that was mentioned in an email. When I first checked the fare, the discount was visible. However, when I proceeded with a second search for a different date, the discount disappeared at the payment stage...
Pegasus keeps causing problems! Even though I was eligible for a full refund due to my flight time change, they misled me into converting my ticket to an open status instead. When I tried to rebook my flight, they attempted to charge me extra fees on top of the current ticket price. They didn’t prov...
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