I’ve been trying to rebook my Pegasus Airlines flight from Basel, Switzerland to Beirut, Lebanon, but the process is completely broken. Every time I reach the payment confirmation step, I get an error message saying “A SYSTEM ERROR,” and the transaction fails. I’ve attempted this several times, across different browsers and devices, but the issue persists with no explanation or fix.
When I contact Pegasus live support, they ask the same repetitive and unhelpful questions like a script, offering no real solution. They keep telling me to try again later, but that’s not acceptable when time-sensitive travel plans are at stake.
I need an immediate resolution. Either fix the system glitch or allow me to rebook manually without more delays. Pegasus needs to acknowledge this problem and offer actual assistance—not robotic replies. I'm incredibly frustrated and expect this to be resolved without further stalling.
I tried to change my Pegasus Airlines flight through their online system. Everything appeared to work normally — I was shown the price difference, approved the total, and proceeded with the transaction. Despite receiving confirmation that the additional fee was charged not once, but twice, my flight...
For my upcoming Pegasus Airlines flight with PNR number 11bzxc, I have been unable to complete the check-in process due to an unexplained system error. Even though I entered all my information correctly and the system initially confirmed it, I repeatedly receive an error that prevents me from checki...
I am frustrated with Pegasus Airlines. This is the fifth time I’ve purchased tickets, paid for them, and had the tickets canceled without receiving a refund. I called customer service, but they always tell me, "We’ll get back to you," and end the conversation without resolving anything. I booked a ...
Pegasus Airlines, it's high time to address the issues with this app once and for all. We're getting really fed up with dealing with the same problems every single time we attempt to purchase tickets. Why is this app so full of flaws? Do you not have any personnel available to enhance or oversee it?...
On May 21, 2025, I made a reservation with Pegasus Airlines for a return flight from Geneva to Istanbul for five people. The booking went through, my payment was confirmed, but I never received the e-tickets via email. It’s been days, and despite emailing customer support, I still haven’t received a...
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