I am writing to raise a complaint against Pdfe.com regarding an unauthorized auto-renewal charge. On January 6, an amount of 5,213 was deducted from my Axis Bank account for an auto-renewal that I did not consent to and did not knowingly approve. I did not authorize this renewal and was not clearly informed or reminded that such an automatic charge would occur. After noticing the deduction, I tried to reach out, but I have not received any response so far, which has been very disappointing and worrying for me as a customer. I request that the full amount of 5,213 be refunded to my Axis Bank account and that any auto-renewal linked to my details be cancelled immediately. I also expect a clear explanation of how this charge was processed without my explicit consent.
On August 14, 2025, I used the Pdfe.com website for what was supposed to be a one-time PDF service. I agreed to a single payment only, yet shortly after, I noticed on my bank statement that ₺2200 had been withdrawn from my card ending in 3389 without my knowledge or consent. At no point was I inform...
I used my credit card (last four digits 0375) on pdfe.com for a one-time purchase of $1 only. However, without my knowledge or consent, two additional charges were made to my card on September 30, 2025 and October 30, 2025, totaling $107 ($55 + $52). When I logged into my account on the site, I saw...
On October 7, 2025, approximately $59 was withdrawn from my bank card as a subscription fee on the Pdfe.com website, even though I had only used their PDF conversion service once in the past and paid for it. I did not start any subscription afterward, nor was I informed about any membership or autom...
On November 1, 2025, I purchased a one-time trial membership on pdfe.com just to test the service. However, before my trial ended and without any prior notification, a monthly charge of $58 was withdrawn from my account. The payment was made using my card ending in 8517. I immediately canceled my s...
On September 28, 2025, I made a one-time payment of $1 through pdfe Free to edit a PDF file under the Trial Plan. However, on October 5, 2025, a charge of $57 was withdrawn from my bank card ending in 6966 without my permission. Even though I only made a single payment, a monthly plan was started on...
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