On January 6, 2026, at 12:06 p.m., I noticed that a charge of approximately $52 USD was made without my permission or approval on my Yapı Kredi debit card by an application called PDF Guru. I had used the app on my Android device only once, with a one-time payment, and I never requested or agreed to any subscription, membership, or automatic renewal. Despite this, this amount was charged to my account.
I did not receive any notification or approval request from either the bank or the app regarding this transaction. I have the payment receipt and purchase history related to this transaction in my account. So far, I have not filed a spending dispute or similar request through Yapı Kredi customer service or a branch.
I request that this unauthorized transaction be canceled and that the $52 USD charged to my card be refunded to me in full. If necessary, I can provide all supporting documents, including the payment receipt and relevant screenshots.
On September 30, 2025, I noticed a ₺2,099 charge made by the PDF Guru app on my bank card without my permission or authorization. I had used the app on my iOS device only once, for a single payment, and I never started any subscription or auto-renewal. I also have proof of payment and purchase histo...
On October 3, 2025, a ₺2,099 charge was made without my permission from my İş Bank debit card by an app called PDF Guru. Although I had used the app before, I never received any notice or approval request about such a payment being made. I am no longer using the app, and it is not even installed on ...
On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was taken for a subscription I never authorized or knowingly started. My transaction number is 228896, and I’ve since learned that other users have faced the same issue. As soon as I ...
I used PDFGuru.com for a simple transaction, expecting it to be a one-time payment. Right after that, I noticed that my card details had been compromised and an additional charge of ₺1955.25 was taken from my account without my knowledge or consent. This happened without any password verification or...
Today at 6:55 a.m., I noticed that a charge of approximately $52 USD was made without my knowledge or consent on my İş Bankası Maximum credit card by a company named PDF Guru. I did not start any subscription or give any approval related to this transaction. I have been harmed by this charge, as I ...
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