PDF Guru Charged My Debit Card $52 Without Authorization
On January 6, 2026, at 12:06 p.m., I noticed that a charge of approximately $52 USD was made without my permission or approval on my Yapı Kredi debit card by an application called PDF Guru. I had used the app on my Android device only once, with a one-time payment, and I never requested or agreed to any subscription, membership, or automatic renewal. Despite this, this amount was charged to my account.
I did not receive any notification or approval request from either the bank or the app regarding this transaction. I have the payment receipt and purchase history related to this transaction in my account. So far, I have not filed a spending dispute or similar request through Yapı Kredi customer service or a branch.
I request that this unauthorized transaction be canceled and that the $52 USD charged to my card be refunded to me in full. If necessary, I can provide all supporting documents, including the payment receipt and relevant screenshots.
Hello Abdulsamet, Thank you for sharing the details of your situation with us. We sincerely apologize for the inconvenience and anxiety you experienced due to the payment of 2,174 TRY withdrawn from your Yapı Kredi bank card on January 6, 2026 at 12:06, and for the lack of any notification during this process. We fully understand the discomfort caused by encountering an unexpected charge after a one‑time use and your legitimate request for an immediate refund of the amount. We would like to point out that payments are taken only with user consent at the time of registration and that the subscription terms are presented transparently on the sales screen. We want to help you by thoroughly reviewing this matter and resolving your issue. Please contact our support team directly. We await your message so we can examine the process in detail. Best regards, PDF Guru Team
