On July 2nd, I placed an order on Pazarama for over ₺1,000. For nearly 10 days, my order status remained stuck at 'order received.' Today, after I called them 2-3 times, they finally looked into it. But when I called again, they suddenly canceled my order, even though I can see the item is still in stock.
I bought the item, and the next day its price increased. I believe they're canceling my order just because of this price hike. I've never seen a website operate like this. They've inconvenienced me just to potentially make an extra ₺200-300. They've also been holding onto my money for 10 days. If I hadn't called, they wouldn't have even contacted me about this issue.
It's clear they canceled my order so they could sell the item at the higher price. This is unacceptable customer service and potentially unethical business practice.
I'm absolutely fuming! I ordered a Bosch UniversalInspect inspection camera from Pazarama for a whopping ₺3591. Can you believe it took them TEN DAYS to even ship it? And then, the kicker? They cancel my order, saying they can't get the product! I swear, this is always happening with Pazarama. It's ...
On January 17, 2025, someone gained unauthorized access to my Pazarama account and placed orders for gold worth ₺21,969.95 without my consent. Within 15 minutes of noticing, I contacted Pazarama customer service to cancel the orders. Shockingly, they told me cancellations weren’t possible. I then as...
I purchased an item from the N11 store on January 20th, and it still hasn't arrived (today is March 6th). Despite my repeated attempts to cancel, I've been told that the item cannot be canceled because it's already in transit. Today, they called me, saying they needed to cancel the order because the...
On June 2, I placed an order on Pazarama for 7–8 summer items, all of which were quite expensive. Today is the 13th, and the products still haven’t been shipped. When I call customer service, I can’t get a clear answer. This has been a huge letdown. My vacation will be over, and camp will start, but...
A voucher good for ₺200 off any product with a minimum purchase of ₺1000 was deposited into my Pazarama account. The deal is valid until the end of Fe...
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