I lost access to my Payoneer account because I changed my phone number and could no longer recover my email. I reported this issue to Payoneer via email, explaining my situation in detail. They requested a video of my ID and front-and-back photos for verification, which I promptly sent.
They assured me I would receive a response within five days, but it has now been months, and I still haven’t received any updates. My follow-up emails go unanswered, leaving me frustrated and without access to my funds.
I urgently need Payoneer to resolve this issue and restore my account access. Ignoring customer inquiries for months is unacceptable, especially when financial access is at stake.
I urgently need help accessing my Payoneer account. After changing my phone number, I’ve been completely locked out. The system still sends the verification code to my old number, which is no longer active. Since that line has been permanently shut down, I have no way of receiving the code. There’s...
My Payoneer account has been blocked, and I can’t log in. When I try to reset my password via email, I never receive the reset email, even though my address is correct (h*****************@gmail.com). Additionally, when I attempt to verify through my phone number, a different number appears, and I do...
Payoneer has suddenly placed a block on my account without providing any explanation. All of my documents are complete, verified, and up to date. Despite this, my access to the account has been restricted, and the funds inside are being held without any clear justification. When I contacted customer...
Despite numerous successful payments in the past, my latest Payoneer payment has not been deposited into my account, even after 5 business days. I have checked the transaction status on Payoneer, and it indicates that the "transaction is complete," yet the funds have not appeared in my bank account....
I’m incredibly frustrated with Payoneer’s verification process. I first submitted my verification on May 6, and it was rejected. On May 7, I uploaded a valid address verification document, expecting a prompt response as the system usually replies within a few hours—either approved or rejected. But t...
Comments