Parimatch Funds Blocked in Casino Section After UPI Deposit

April 14 1:55 PM115

I deposited ₹300 on Parimatch via UPI at around 10:56 AM on April 13, 2026, and received a ₹300 bonus. I made this deposit specifically to place sports bets, but for the past two days I have been unable to use these funds for sports betting.

The system shows that part of my balance is blocked in the casino section, which is preventing me from placing the sports bets I intended. This restriction was not expected at the time of deposit and has made my funds unusable for their intended purpose.

I request that my deposited amount and bonus be unblocked from the casino restriction and made fully available for sports betting. Alternatively, I expect a clear explanation and a workable solution so I can use my balance as originally planned. I am available for contact and verification if needed, and I expect this issue to be resolved as soon as possible so I can access and use my funds without further delay.

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