I am a Parimatch user, and today I tried to activate the Freebet promotion on my account. When I attempted to activate the bonus, an “Ajax error” message appeared and the process could not be completed, so the Freebet was not activated. After encountering this error, I contacted Parimatch customer support, but I have not received any response or assistance so far. Meanwhile, there are only 3 hours left to activate this bonus, and I am at risk of losing the promotion through no fault of my own due to this technical issue. I request that my Freebet bonus be immediately activated on my account without any loss of rights caused by this error, or that an equivalent solution be provided as soon as possible, so I can use this promotion within the promised conditions.
I deposited 8,000 into my Parimatch casino account on 25 December. After the deposit, the amount was added to the bonus balance and is currently shown as “temporarily locked by bonus,” so I am unable to use it in the casino games as I intended. I followed the steps to cancel the bonus one by one as ...
I have been using Parimatch for sports betting and casino games, and for the last two months, I have been unable to withdraw my money from my account. Every time I try to withdraw, I get the message “Unfortunately, your account does not allow you to create a withdrawal request. Please contact suppor...
I have a sports betting and casino account with Parimatch and since 4 December I have not been able to withdraw my money. Every time I submit a withdrawal request, the transaction remains pending and is shown as “under processing” without being completed. I contacted Parimatch customer service about...
I have been facing a serious issue with Parimatch India regarding two deposits that were never credited to my account. On November 1, 2025, I deposited ₹3,000, and on December 22, 2025, I deposited ₹520. In both cases, the amounts were successfully deducted from my payment source, but they never app...
I made a deposit of 3000 INR to my Parimatch casino account on 30.11.2025 at around 09:06 PM using Paytm. The transaction was successful from my side and the amount was debited from my Paytm account, but the money has still not been credited to my Parimatch wallet. After noticing that the funds were...
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