4
Resolved

Papara Closed My Account Without Reason and Won't Let Me Verify a New One

March 6, 2025 2:05 PM221

I created a Papara account a few years ago, but unfortunately, before I could even complete any transactions, my account was permanently shut down. I haven't received a straightforward explanation for why this occurred, and now, every time I attempt to create a new account, I am unable to finish the verification process, regardless of my efforts. I completed all the required steps and sent the necessary documents to the support team via email, yet I remain without a solution. I simply want to access the service like everyone else, but it seems like I'm facing obstacles. I really hope someone from Papara can assist me with this issue, as it's quite frustrating to feel ignored for such an extended period.

March 7, 2025 3:22 PM (1 day after complaint)

Hello Dear User, We have sent detailed information regarding your request to your email address. If you have any questions or anything you would like to add, you can reach our support center at any time. We are always pleased to assist you. Best regards, Papara User Experience Team

March 7, 2025 3:22 PM

The necessary investigations regarding our user's request have been completed and the results have been shared with them in detail. Dear User, If you have any questions or anything you would like to add, you can reach our support center or our email address at any time. We are always happy to assist you. Best regards, Papara User Experience Team

Maral
March 7, 2025 6:40 PM

These responses you provide are already automatic copy-paste responses. You still haven't explained to me why my account was closed and why I couldn't verify a new account. I am waiting for this explanation.

Maral
April 24, 2025 5:51 PM

.

Maral
April 24, 2025 5:52 PM

I'm only giving the star for the goodwill and polite manner of your last representative who responded, otherwise as a brand, Bees is worthless.

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