Paddle.net Keeps Billing Me for a Canceled EWA Subscription

I am writing regarding an unwanted subscription charge for the Ewa service, billed via Paddle.net. My subscription started around 13 May, and I had already canceled it. Despite this cancellation, a payment of 39 euros was taken from my account in France and the subscription continues to be billed. I have contacted both Ewa and Paddle.net customer service to resolve this situation. They initially replied to my complaint emails, but then stopped responding and the issue remains unresolved. When I log in to Ewa with my email address, it shows that I no longer have an active subscription, yet I am still being charged. I request that my subscription be fully canceled, that all future withdrawals stop immediately, and that my account be completely unsubscribed from Ewa. I also ask that you confirm this cancellation in writing so that I can be sure no further payments will be taken and that no additional charges will be applied.